Customer Service Agent in the Medical Industry Wanted ( General Cape Town Area )
We are looking for a passionate, energetic and motivated Customer Service Agent to join our team. As a Customer Agent at our company, you will be required attach and collect specific medical equipment from patients.
Agent duties and responsibilities
• Conduct themselves in a friendly and professional manner with patients or clients
• Complete the given cases assigned for that day
• Ensure that all relevant documentation has been completed. All digital documents
• Collect and successfully download all relevant data the following day
• Be Administratively organized, diligent and accountable
• Provide customer/patient feedback where necessary
• Use field automation systems
• Adhere to company’s given rules and regulations
• Build relationships and trust with customers
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• Customer Service Agent requirements and qualifications
• At least 2 years experience in working with different people of all ages and backgrounds
• Energetic and a real team pleayer – This is very important
• Hard working – our industry is easy to love if you love what you’re doing
• Willing to work from 5:30pm to 10pm and from 6am to 10am
• Good time-management skills
• Great interpersonal and communication skills
• Own reliable Transport – not negotiable
• Must reside in the Southern Suburbs of Cape Town
This position is a great opportunity for someone who is energetic and loves meeting new people daily. The work itself is not difficult at all but can be challenging during busy days in terms of time management. The odd hours is the biggest challenge. If you dont mind the strange hours then this position is for you.
Company Summary:
Our company has many great people an its a fun environment. We are strict on performing well but we are compassionate and like to have fun while doing so. This position will be given to the person that works hard and wants to be a part of a company that truly gives back what you put in. It’s not ideal for someone with young children as the hours could interfere with the daily duties of a parent.
SALARY PACKAGE:
MONTHLY SALARY:
– R12,000.00 Basic
– R2000.00 Vehicle maintanence Allowance
Total: R14,000.00 per month
– Fuel Supplied
– Call Allowance
– Year end bonus dependant on your yearly performance
– We generally close every year between the 20th December and 8th of January.
Please note that our agents in the Southern Suburbs usually only work 6 hours every 24 hour cycle.
Please send us your CV and a picture of yourself that is no older than 3 months old. Contactacle references is a must. Please do not apply if you are not a hard working individual who loves to be a part of a team.
Send your CV to: admin@sleepwise.co.za